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About Us
Good things worth the wait! Smart shopping at BigFace!We stock goods with warehouses in both NZ & China to bring you the most choices and the best prices! With a huge selection of high quality but also budget-friendly products, we strive to bring a big smile to your face.
We are based in Auckland, our story started in 2015 with big dreams. With a dedicated team, we always keep an eye on quality products across a range of categories and put our customers’ demands first. Our great value products and excellent service is a long-term commitment that we offer to our customers all over New Zealand.
As an experienced online e-commerce retailer, we have years of experience in sourcing high-quality products at amazingly low prices. We have worked hard to establish relationships with a range of manufacturers to ensure our direct imports save our customers up to 80% on products. We purchase with the best value for our customers in mind.
Our trained staffs are here to help you with the types of products you will need and continue to strive to give you the best products. They are fully trained in our ongoing comprehensive training program in all aspects of the products and customer service and are happy to help out where possible.
We will continue to deliver the best product range at the best prices, and of course, outstanding customer service.
We have warehouses located in Auckland New Zealand, Shen Zhen China and Tianjin China allow for fast shipping and seamless shopping experience. We aim to bring more product choices to our customers. Start shopping and saving at BigFace.
Why Buy From BigFace?
Thousands of Product Choices
100% Customer Satisfaction Guarantee
30 Days Money Back Guarantee (Return Policy)
Over 99% Positive Feedbacks on Trademe
Direct Imports – Save Up To 90%
GST Receipt Available
Auckland NZ Base, Efficient After-Sale Service for Return & Refund